Product · CRM
Salon CRM & guest management
Guest profiles that start at the phone number — and stay connected to every visit.
What it does
AntraHQ CRM is not a separate database. Profiles grow from walk-ins, bookings, and public enquiries. Owners segment by visit gap and spend for WhatsApp win-backs; managers see history at the desk before the service starts.
- Phone-first guest lookup at billing
- Visit and spend history on every profile
- Public enquiry leads in one queue
- Audience preview for WhatsApp campaigns
- Same graph powers receipts and retention
WhatsApp campaign
Win-back · 45–90 days
Hi {{name}}, missing your glow? Book this week and enjoy 15% on colour services.
Audience
184
Opted in
171
Est. reach
93%
Who it's for
Built for teams like yours
Salon owners who want to know their guests — who visits, how often, what they spend — and use that to bring them back, without maintaining a separate spreadsheet or CRM tool.
How it works
- 1Profiles build themselvesEvery bill and booking adds to the guest's profile, keyed on their phone number.
- 2See history at the deskManagers see past services and spend before the service starts.
- 3Act on segmentsFilter guests by last visit and spend, then send a WhatsApp win-back from the same data.
Problems it solves
Why salon owners turn this on first
The problem
“Regulars drift away and we only notice when the chairs are empty.”
The fix
Every bill builds the guest profile. Filter by visit gap and spend, preview the audience, and send a WhatsApp win-back. Sell memberships and packages at the desk to lock in repeat visits.
FAQ
Salon CRM & guest management: questions
Is the salon CRM a separate product?
No. Guest profiles are created from billing and bookings in AntraHQ, so there's no double entry.
Can I see guests who haven't visited recently?
Yes. Filter by days since last visit and spend to find guests to win back.
Are enquiries captured?
Public enquiries land in a leads queue your team can follow up the same day.
See where your salon is leaking money — in 30 minutes
Book a free demo. We'll walk through your branches, billing and reporting, then show the AntraHQ screens that fix your biggest gap. No slide deck.