Question 1

Who is Antrahq built for?

Accepted Answer

Salon and spa operators in India — from a single outlet to large multi-branch networks. Buyers are usually founders, operations heads, or finance leaders who need GST billing, guest CRM, staff attendance, inventory, WhatsApp marketing, and branch profitability in one platform that scales as they grow.

Question 2

Is Antrahq salon POS software or something else?

Accepted Answer

Antrahq is a salon and spa management platform — not only POS. It includes GST billing at the desk, plus multi-branch P&L, CRM, inventory, staff attendance, and WhatsApp campaigns. Owners use it to decide which branch to coach — not only to print a bill.

Question 3

How does Antrahq compare to Zenoti, MioSalon, or Salonist?

Accepted Answer

Zenoti suits large enterprise chains with custom rollouts. MioSalon and Salonist are strong operational tools for many Indian salons. Antrahq fits operators who want connected branch economics and public ₹/branch pricing — whether you run one location today or dozens tomorrow. See our compare pages for an honest side-by-side starting point.

Question 4

Do you take a cut of bookings?

Accepted Answer

No. Antrahq is subscription software for your brand. You keep booking revenue; we charge per branch per month.

Question 5

Is WhatsApp marketing included?

Accepted Answer

WhatsApp campaign tools are on the Growth plan. Message delivery connects to your MSG91 (or equivalent) account — audience preview and segmentation are in the product.

Question 6

Can managers use it on tablets?

Accepted Answer

Yes. The manager app is an installable PWA for walk-ins, attendance, inventory, and bookings on salon tablets.

Question 7

What is Local Spotlight?

Accepted Answer

Local Spotlight is an owner dashboard for Google digital presence: Local Visibility Score, estimated local search rank, Google Business Profile completeness, nearby rival salons, and prioritised playbooks (profile fixes, review growth, keyword gaps). It complements Market Pulse, which ranks branches inside your network.

Question 8

How do reviews and ratings work?

Accepted Answer

After a walk-in payment, managers can show a QR code. Guests submit a quick rating and category scores. Four- and five-star guests can be routed to your Google review page; lower scores stay private and appear in Customer voice for recovery. Owners see averages, themes, and open follow-ups.

Question 9

What happens in a growth audit?

Accepted Answer

In 30 minutes we map your branch count, billing flow, reporting gaps, and retention rhythm — then walk the relevant product screens. It is tailored to your chain, not a generic slide deck.

30 minutes to map your chain's growth gaps.